Privacy Policy

What personal data do we collect from you when you visit the Website?

Technical information (IP address, browser type, geographical location, and operating system) and information relating to your browsing behavior (e.g. which links you click on the Website, how long or how often you visit a page).

Identification data (name, address, email address, telephone number, municipality).

How do we obtain your personal data?

When you visit our Website, we collect technical information and information about your browsing behavior through cookies (see below).

When you use our contact form, we collect your contact details through the form. This is necessary to communicate with you properly.

Why do we process your personal data? (Purposes)

We use your technical information to (i) maintain and improve the Website, (ii) compile anonymous statistics, and (iii) improve your user experience when visiting the Website.

We use your identification data to (i) respond to and follow up on your request and/or (ii) provide you with information about our services.

Are we allowed to process your personal data? (Legal basis)

We may process your technical information because, on the one hand, you give us your consent through the cookie banner (see below), and on the other hand, because this falls within our legitimate interest in continuously improving our Website and services.

We may process your identification data for the performance of our agreement or, at your request, to take pre-contractual steps, namely to respond to your request. Without your name, contact details, and other relevant information, we cannot properly respond to your request. It is therefore necessary for us to request this information from you. In many cases, as a company, we are also required by law to process and retain your personal data.

Do we share your personal data with third parties?

If necessary to achieve the stated purposes, your personal data may be shared with third-party recipients, such as the developer/hosting provider of our Website.

We guarantee that all third-party recipients will take the necessary technical and organizational measures to protect personal data.

How long do we retain your personal data?

Your personal data will only be processed for as long as necessary to achieve the stated purposes. It will therefore be retained for the period necessary to fulfill these purposes or to comply with legal requirements, including accounting obligations.

What are your rights? (Right of access, rectification, erasure, restriction, objection, and data portability)

You have the right at any time to access your personal data and to have it corrected if it is inaccurate or incomplete, have it deleted, restrict its processing, and/or object to its processing, including profiling.

If the processing of your personal data is based on your prior consent, you naturally have the right to withdraw that consent at any time.

You also have the right to obtain a copy of your personal data in a structured, commonly used, and machine-readable format and to have your personal data transferred to another party.

To exercise these rights, you can send an email to geert@cityscreens.be. Additional identification may be requested to verify your identity.

Where can you file a complaint?

You have the right to lodge a complaint with the Belgian Data Protection Authority (Drukpersstraat 35, 1000 Brussels, Belgium, contact@apd-gba.be).